Delivery costs and times

Di Maiolo Biancheria ships to Italy with the support of the best couriers.

SHIPPING TO ITALY
For shipments to Italy, Di Maiolo Biancheria will deliver the products to the couriers within 24-48 working hours (Saturdays, Sundays and holidays excluded) from receipt of payment. Delivery times are 24 hours for Italy, 48 hours for the islands (Sardinia, Sicily and smaller islands).
The purchased goods will be delivered to the shipping address specified by the buyer at the time of purchase. The buyer will receive an email confirming shipment containing the tracking number to monitor delivery.
The cost of shipping costs is 7.90 euros per order regardless of the weight of the products, the number of products and the geographical area.
Only if you choose to pay on delivery, a supplement will be calculated, and in this case payment must be made only and exclusively in cash.

The shipping cost is clearly visible before completing the purchase procedure and sending the order. It is possible to choose delivery where you prefer:

– at your home address
– at the workplace
– with a third person.

We ask all Customers to fill out the order form accurately and in all its parts to facilitate the courier's task.
Once the shipment has been made, the delivery cannot be rejected. Any stocks and returns will be charged exclusively to the Customer.
The courier makes two delivery attempts. If the first one is not successful, the recipient will find, on the intercom or in his mailbox, a postcard containing all the information to communicate with the courier and arrange the delivery.
All shipments are monitored via tracking number (waybill number) appropriately sent via e-mail to the Customer when the goods are in motion. To view the status of your shipment, simply connect to the courier's website and enter the tracking number.

Attention: upon delivery of the package, the Customer is required to check:

– that the number of packages delivered corresponds to what is indicated in the transport document
– that the label affixed to the neck contains your name and surname
– that the packaging is intact and unaltered, including the closing tapes.

In case of external damage (scratch, dent) or presence of signs of tampering, the Customer must sign the delivery note with ''specific reservation'' and enter the reason why you want to accept the package with reservation in the 'Notes' field. Otherwise, we will not be able to proceed with the insurance procedure in the event of disputes regarding the package. It is the buyer's duty to verify the integrity of the material received no later than 3 days (natural and consecutive) from the arrival of the product. After this deadline Di Maiolo Biancheria will no longer be responsible for damage and/or lack of material.

For further information, a Customer Service Shopping Assistant is at your complete disposal on 348 88 61 609. Also via wattsapp.